All subscription purchases made through the Coffee Bazaar iOS app are processed exclusively by Apple Inc. through the App Store. Apple's App Store purchase terms and refund policies govern all such transactions. Coffee Bazaar does not have access to your Apple payment details and cannot issue refunds for App Store purchases. To request a refund for an iOS purchase, visit reportaproblem.apple.com or contact Apple Support directly. Apple's decision on refund eligibility is final. Coffee Bazaar has no authority to override Apple's refund determinations.

All subscription purchases made through the Coffee Bazaar Android app are processed exclusively by Google LLC through Google Play Billing. Google Play's purchase terms and refund policies govern all such transactions. You may request a refund directly from Google Play within the applicable refund window (typically 48 hours of purchase for subscriptions). Go to play.google.com/store/account/subscriptions to manage or cancel your subscription. Coffee Bazaar cannot issue refunds for Google Play purchases and cannot override Google's refund determinations.

Subscriptions purchased on coffeebazaar.in via the web are processed by Razorpay Software Pvt. Ltd., a PCI-DSS compliant payment gateway regulated under RBI guidelines. Web subscription payments are final and non-refundable once processed and your subscription is activated. This is consistent with the Consumer Protection (E-Commerce) Rules 2020, which permit non-refundable policies for digital goods and services that have been fully activated. You must review your plan details before completing a web purchase.

Coffee Bazaar subscriptions grant immediate access to digital content (live market data, premium insights, reports, and platform features) upon activation. Because the digital service is delivered immediately and consumed upon access, all subscription purchases are final and non-refundable — whether on iOS, Android, or web — except where required by applicable mandatory law or as described under Billing Errors below. This policy applies regardless of: change of mind, non-usage of the subscription, dissatisfaction with market outcomes, or partial period remaining at cancellation.

Cancelling your subscription at any time stops future automatic renewal but does not terminate or refund your current active subscription period. You will retain full access to all subscribed features until the last day of the period you have already paid for. After that date, your access will revert to the free tier. To cancel future renewals: on iOS, manage your subscription through your Apple ID settings; on Android, through Google Play subscriptions; on web, through the Account section of the app or by emailing contact@coffeebazaar.in.

If you believe you have been charged incorrectly due to a technical error on our part (such as being charged twice for the same period, or charged after a confirmed cancellation), please contact us at contact@coffeebazaar.in within 14 days of the erroneous charge with your transaction ID and a description of the issue. We will investigate and, where a verified billing error is confirmed, arrange a correction or credit. Billing disputes related to Apple or Google transactions must be raised directly with Apple or Google as we do not have the authority to issue refunds for their transactions.

Coffee Bazaar reserves the right to change subscription pricing at any time. For active subscribers, any pricing change affecting your plan will be communicated via in-app notice or email at least 14 days before your next renewal date. If you do not agree with the new pricing, you may cancel your subscription before the renewal date and will not be charged at the new rate. Continued use of the subscription after the effective date of the price change constitutes acceptance of the new pricing.

The Estate Branding Service (website, digital marketing, packaging, mentorship) is a professional services engagement, not a subscription product. Fees, deliverables, payment schedules, and any refund or cancellation provisions for the Branding Service are governed exclusively by the separate service agreement entered into between you and Coffee Bazaar at the time of engagement. The no-refund policy described above applies only to Platform subscriptions and does not govern Branding Service engagements.